Rental Policies

Thank you for choosing to rent from APNW.

Rental / Services policies. We reserve the right to change these policies at any time without notice.

  1. All rentals are governed by the laws of the State of Oregon.
  2. All rentals are subject to credit approval and must be secured with a valid credit card.
  3. Minimum one day rental.
  4. Once equipment has been shipped, or picked up, it cannot be cancelled.
  5. Unpaid balances: All invoices are due in advance. We reserve the right to remove our equipment from any install or event, at any time, in the the event of an open balance or dispute about payment. No refunds of any kind will be offered.
  6. Equipment must be returned in the same condition it was obtained in. While you have our equipment you are responsible for it. If it is damaged we will charge you the full replacement value. Charges for damaged equipment may not be paid for with store credit.
  7. Rentals are due back between 9:00am and 12:00 noon on the return date. Rentals returned after 12:00PM on due date are subject to late charge.
  8. Cables returned dirty (muddy, etc.), unwrapped, snarled or with tape residue will be subject to a cleaning fee, minimum $25.00. Cleaning fees may not be paid for with store credit.
  9. It is your responsibility to learn how to use, transport, set up, strike the equipment before you leave our facility, if you have any questions we are happy to help. We cannot be responsible for issue with setup that are not related to a failure of our equipment.
  10. Malfunctions: we must be notified immediately about any equipment malfunctions. If we are notified about a malfunction upon return no refund will be issued. In the case of swap outs equipment must be returned to our office.
  11. All rentals are subject to a 30% cancellation charge: Rentals are subject to a seven day cancellation period. Rentals cancelled within seven days of scheduled date will not be issued a refund of any kind, and are subject to charge in the full amount of the rental. All refunds will be issued as store credit, we do not issue cash refunds.
  12. Reservation charges (deposits) are not refundable, and not applicable to future events.
  13. All store credit expires in 12 months from the date of original payment.
  14. Rentals not returned on time will be charged for extra days at the full daily rate.
  15. We cannot and will not be responsible for wind, weather, force majeure, power outages, or any thing else out of our control. Orders cancelled due to wind, weather or other atmospheric conditions are still subject to our standard cancellation policy.
  16. If there is media (music, videos, etc.) played at your event, you pledge that you have obtained copyright clearance and that you will indemnify us against any copyright claims that arise from its use.
  17. You agree to defend, indemnify and hold APNW/JAB Media, Inc. harmless against any claim, liability loss, costs, damages, expenses, or demands arising directly or indirectly out of, or in connection with the use of the Property leased from APNW/JAB Media, Inc. by you, its agents, servants, sub lessees, contractors, representative, guests, invites, or customers.
  18. You  agree to save and hold harmless JAB Media Inc. dba Audio Professionals NW hereinafter referred to as the Company, and its agents, officers, directors, and employees from and against any and all claims, suits, demands and/or liability and the cost of defense thereof, arising from injury or damage to any persons or property by reason of any act or omission by the Contractor or its employees or sub-contractors in, upon or about the premises owned, operated or under the control of the Company.
  19. We will not be responsible for any damages due to use or misuse of our equipment. In any case our liability is limited to the amount of the original rental invoice.
  20. Any returned checks, returned credit card charges or charge-backs are subject to a $35.00 fee or the maximum allowed by law. All invoices past 30 days will be charged interest at 25% per annum.
  21. We reserve the right to change these terms without notice.

Interested in Learning More?

We are happy to help! Contact us today for more information, and to schedule an appointment.  

Customer Comments

Dick Karman

Thank you so very much for your hard work and adaptability at the Oregon Christian Home Education Conference. Your time, flexibility, and expertise made the conference a great success. Thanks for being willing to step in and go above the call of duty to meet the unanticipated Audio Visual requirements at the Oregon Convention Center. We look forward to working with you for years to come.

Ken Cooper

Jeremy, thanks for the extra effort!

Western States Center

I want to tell you and the rest of your team how grateful we at Western States Center are for your work and your contribution to last night’s event. Chris helped trouble-shoot on the spot and provided invaluable expertise that made the whole thing come together smoothly — and your flexibility and patient explanations allowed us to make it happen on a very short notice. A big big thank you from our team to yours!

Crystal Goostree

Thanks Jeremy. All was superb and I will definitely use you again when we host this group. 🙂

Becky Reimer

Thank you so much to you and your team. You all did a great job and we are very appreciative.

Nathan Straub

I have worked with Jeremy at more than a dozen events, and can say that he is consistently resourceful. He will bring whatever gadget is necessary to make your production look and sound professional. Jeremy is very concerned with making your show run smoothly. Most of the time, no one notices the elaborate workings of the lights, sound system, or projector. He stresses over them so you don't have to.


I wanted to thank you for helping us with the equipment we rented from you. You were so gracious with the pricing that I can’t say enough. I look forward to renting from you again if we should ever be back in the area.


Thanks for helping out so last minute. I really appreciated it and it really helped to make the event great.

Get A Quote For Your Event

  • MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.